Please enable JavaScript in your browser settings. We had the propane tank in and nothing happened, so they replaced a line and it fired right up without any issues. Without gas, the heater wont operate. Yes and no. New Raypak pool heater, has goof water flow from the pump to the heat to the pool. Automatic restart 2 min after error is corrected. Control Board failure. Automatic pool vacuum causing restrictionReclaim charge. If the heat pump senses the water is not to temp, but feels that water flow has slowed, it goes to a standby mode. Shaded pool area. Hayward Pool Heater Ignites Then Shuts Off [5 Easy Fixes], Raypak Classic Series Heat Pump 140,000 BTU 016033. A qualified technician should replace the defrost sensor. Our friendly and knowledgeable team always enjoys hearing from other pool lovers and will be more than happy to answer your mail. If bad, replace thermistor. Make sure heater is installed with the required placement clearances for air flow and roof clearance. How are you judging the strength of this water flow? $200. You need to check the connection of the NET and NET 1 cables. Heat pumps have horrible hydraulic design. Page 34 Contactor. You can test this by buying another sensor and swapping it in. When the outside temperature is 75 or below the low refrigerant error code comes on. P.S. Large images may take a few minutes to appear. Low Freon pressure. Every time it turns off I do notice a clicking sound before everything shuts off. Wait for 2 minutes after the shut down of equipment before servicing. Unless, maybe, you live in Arizona and the unit is in the direct sunlight. Discharge air is accumulating and being drawn back through the outer air coil. Everything works fine until after about 15 min, when the fan just blows cool air and there is no flame anymore. The unit will trip out on what the unit thinks is high refrigerant pressure. If your URL is correct, you'll see an image preview here. Any other suggestions? Haywards troubleshooting process relies a lot on flashing error codes, but they arent much help when either of the boards is out. Confirm the filter pump is on. You are using an out of date browser. The water pressure switch may be incorrectly calibrated. Inspect & clean pump impeller. Verify existing water temperature with an accurate thermometer. Thank you. I have a Heyward heat pump model number HP21002 that is 8 years old. High Freon pressure. Set spa pump timer for longer time. Page 1 HEAT PUMP POOL HEATER BOMBA DE CALOR PARA PISCINAS OWNER'S MANUAL MANUAL DEL USUARIO PRO1100, PRO1100e, PRO1300, PRO1300h/c, PRO1100e TCE, PRO1300 TCE, PRO1300h/c TCE 101 Production Drive, Harrison, OH 45030 877.278.2797 fax 877.289.2963 [email protected] www.aquaprosystems.com. Of these, debris clogging or malfunctioning TXVs seem to be the most common problems. Possible Cause: 1. Its a good idea to approach leak detection with a plan, including starting high on the coil and moving down (because refrigerant is heavier than air and may set off the leak detector below the actual leak). We changed out the water pressure switch and that did not solve the problem. Read the entire Installation & User's Guide before attempting to use, service or adjust the, heater or pool filtering system. A qualified technician should replace the water sensor. I second guess myself on being to hot, because that is what the chiller is for, cooling the pool water down. Call your dealer or factory for advice corrective action does not solve the problem. Failure to heed the following may result in injury or death. RISK OF ELECTRICAL SHOCK FROM ENERGY STORED IN CAPACITORS - MODELS EQUIPPED WITH VARIABLE FREQUENCY COMPRESSOR DRIVES STORE ELECTRICITY EVEN AFTER THE POWER HAS BEEN DEACTIVATED AT THE POWER BREAKER. Automatic pool vacuum causing restriction. Suction leak allowing air into the water flow. This is an excerpt from the MasterTemp troubleshooting guide. This can indicate a loose or damaged communication cable. it will kick back on when I get the pilot lit again but turns off again. Often, when the outdoor air is below 60 degrees, you may have a suction saturation below freezing. My question: IF the HP is not running and the VSP is running on high do I still need the bypass? Please help! Many features may not work properly without it. It usually has a large air evaporator on the outside that looks like a condenser coil and a heat exchanger (usually tube-in-tube) on the inside. In case there is blockage in the heat exchanger, how do I fix that? Fill out a contact form to get a personalized response from our pool heating experts. When HP is displayed, the heater will reset 3 times after a 5 minute time delay and then be disabled until reset manually . Are there any diagnostic LEDs lit or flashing? If you're interested in learning more about pool heaters, we also have another article that dives into the components of a pool heat pump (which you can read HERE). A dirty filter can prevent a heater from firing and it can also cause your heater to shut off before warming the water to the desired temperature. So its been a month or more that it was running. Service by unauthorized personnel will void the. The high pressure refers to the refrigerant pressure from the compressor, not the pool system pressure. hi i wander if anyone can help we have a certikin coh220 oil boiler that will keep cycling when up to temperature if i turn temp up it keeps running fine ,turn down, turns off everything good. A dirty filter can cause low pressure and as a result, cause the heaters pressure switch to turn OFF. Place a wind break around pool. Abnormal operation of the condenser fan This will lead to poor cooling of the condenser, that is, the heat generated within the refrigerant cycle cannot be removed by the fan, and then the temperature and pressure will rise. One side of the system is considered the high pressure side and the other side is considered the low pressure side. An air conditioning system works in a cycle. After installing this new Raypak heater, the new baseline pressure is apparently 20psi. Inspect these parts for corrosion, scaling, and/or any electrolysis issues. It kept doing this several times and then sometimes the temp will start counting up rapidly and slowly counts down to the current temp and cycles again. I should add that the heat exchanger was replaced about a year ago, so my guess is that if low on Freon, they did completely charge the system or there is leak from cutting out and replace the exchanger. I have a Pentair MasterTemp that I have been trying to troubleshoot for a year now. 3.6 kWh x 0.15 cents = $0.54. Outside air temp. If it's not, please turn it on. Call your dealer or factory for advice if corrective action does not solve the problem. It is refrigerant. At the air handler, check for 240VAC to the motor. Excessively low suction pressure. Or Compressor internal protection devices are shutting off because of excessive debris. Deactivate power while routing wiring to control board. If so, then the proving signal is not getting back to the PC Board. $1000. Do you think a new thermal regulator might be the answer? Clogged filter pump impeller. Ill keep you poste. Then it shutdown, ie. Restricted airflow over condenser. Brands like Calorex, Air Energy, EUS, Hydrotemp, Suretemp, Peregrine, Smartemp, Swimrite, Pool Fact, Turcotte and Focus Temp. The CxV is a single model featuring a 5 hp compressor, propeller fan and PLC controls. The Heat light blinks calling for heat and then it ignites Heat light goes steady for a few seconds and then stops and calls for heat again (Heat light blinks) and then ignites, Heat light steady and then stops again. These special sensors monitor and detect changes in water flow. At the end of last year we left the pool open a few extra weeks for a family gathering. Place heat pump in heating mode and perform the following troubleshooting. Corrective Action: Verify water circulation pump is on. I'm having the same issue. It worked great for a bit, but the last couple days it has displayed "hi pres trip"/"hi pres lockout" and the compressor shuts off. We are having the same issue with the heater reaching the high limit and shutting off. Call dealer or factory for advice before attempting to replace parts. The high end of that is usually not more than about 15 cents per kWh. Fill out a contact form to get a personalized response from our pool heating experts. You must log in or register to reply here. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. no leaking going on at all. Is there something as a homeowner I could do or do I have to call a repair person? Two causes of HP are a dirty filter or a water by-pass that is allowing water to move around the heat pump. It may not display this or other websites correctly. Sound like compressor was on but fan wasn't spinning. You can still check the superheat and, if possible, subcool. Remove parts and replace if you feel that they are not working properly. Make sure it is higher than the actual pool water!Low Freon pressure.This error code happens most when it is too cool outside to heat. Call your dealer for advice. A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. No Alarms. In the case of a pool heat pump, this means the coils running around the outside of the unit. Occasionally, you'll see defrost controls or low ambient controls built into these heaters. High pressure switch could be defective. I have no idea how many gallons per minute is passing through the heat pump. Listed below are causes for high condensing temperatures: Dirty condenser. Setting the switch to close at too low of a flow can damage the. JavaScript is disabled. Transformer should output between 24 and 28 volts. Unit is forming ICE or Frost on the outer air coil, usually at the bottom. Determine if another heat source (gas heater, solar heater, etc.) Is the heater hooked up to an automated control or is it standalone? One of the most common problems with pool heaters is it failing to ignite. Check for a dirty or blocked evaporator coil. Check for correct incoming power at fan relay- 120V or 240V and at fan motor. Replace Compressor. Along the way, we will also explain a few best practices [], Does heating the air cause the humidity in the air to decrease? DEFROST1 SENSOR OPEN or DEFROST2 SENSOR OPEN. Deactivate heat pump at power disconnect. On-site inspection is the key to troubleshooting. Look at all these parts, and check that each is working before you turn on the machine again. If there is no gas coming from the energized pilot valve, replace valve. It fires up fine again then the same thing happens. Press question mark to learn the rest of the keyboard shortcuts. I called Raypak but they can't send anyone out currently. My HVAC technician charged the unit to the required pressure levels. Dirty indoor coil or filter (heating mode). Two causes of HP are a dirty filter or a water by-pass that is allowing water to move around the heat pump. I have a raypak 336A heater. Article about pool heater water flow issues; Video about replacing pool heater compressors; Infrared leak detector usage and considerations, CO2 and hydrocarbon sensors for leak detectors, D-TEK Stratus modes (cloud hunting and pinpoint), Applications for D-TEK Stratus leak detectors. Control Board Failure. I'm not OP, but Raypak said they'll have someone at our house today. Heat exchanger clogged with debris. Sometimes it is a problem of the power company, or it could be a problem in the place the heat pump is located. 2. Pentair Master Temp 400. You may also have faulty wiring or a poor connection. Dirty or worn filters or clogged lint traps. The control will sense this fault condition and shut off the compressor until the switch re-closes. This should have no significant effect on your water temperature. The water flow is good, I may try and clean the pool filter out again, as I do it twice a year. Thank You! If this does not correct problem, call for service. 1. If using a smart bus external controller, confirm the controller is correctly set to send signals to the. Inspect the faulty fan and replace it if necessary. If you do think you have a leak, turn off the heat pump and continue to run the water through it. Do you have a picture of the installation? Adjust all plumbing valves. Do not exceed maximum flow rate for the model. 2. Maybe it is more restrictive than the old heater? Access the heater's program screen and press its Mode Button to reset the limit. Our Rheem heat-pump is on the fritz. What is the full model number? Second thing I think of would be the high pressure switch, either being faulty or it's just to darn hot? Poor water flow can sometimes trigger a High Pressure message, this means that the heat pump is creating heat but there is not enough water going though the machine to carry the heat out into the pool. 100%. Want to lower your pool heating bills and make pool care easy? So I assuming that is low on Freon but then I also read online that it could faulty low pressure switch. The outside air temperature too low and Defrost feature is NOT enable. Secondary heat pump is not receiving a signal from the primary heat pump. Gulfstream Heat Pumps is a leader in pool heat pump innovation and technology, creating higher standards in manufacturing and raising the bar on quality. Heating air causes the RELATIVE humidity percentage to decrease, but it does not change the overall moisture content in grains of moisture per lb of air. Suction leak allowing air into the water flow. b. Fan is NOT Turning. I need some input. Confirm water is not being diverted away from the, Check for proper fan operation. The clogging of the coils can cause high head pressure in the chiller. If the fan is not operating, contact. CODE: FAN. Poor water chemistry is one of the leading causes of equipment failure, especially pool heaters. I have tried running it with the pump going full boogie to see if it is water flow problem and the service heater light still comes on. The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. If the refrigerant flows in a different direction, it causes a switch in the function of the indoor and outdoor coils, and it changes whether heat leaves or enters your home. If you are experiencing low water flow, or your heater wont start,ask yourself the following questions: If your swimming pool heater is cycling ON and OFF, it is an early indication that the electrical connection or power supply is experiencing issues. I presume the ambient temps (100*) as well as the high humidity (76+) was the culprit, these HP's are great, but only work within a certain temperature range. Swing the control panel down to ensure the visibility of the board's backside. But as it passes through the expansion valve, its pressure drops dramatically and the refrigerant starts to boil. Have you checked the circuit feeding the heater to make sure it is providing the proper voltage? Rio Bravo, Inc. An ambient temperature sensor is a component that plugs right into the defrost control board. There are no diagnostics LEDs that flash. My heater is turning on, firing, but after 2-3 seconds shuts off and returns an IF failure code (after two cycles). It keeps triggering the high-pressure cut-off on the outdoor unit. Replace filter. READ THE DIRECTIONS or you can damage the coils. Sprinklers spraying on the outer air coil during cooler temperatures. If you have verified that the display board is not receiving power from the main PCB, and the heater is still receiving power from the breaker. Does it not work on especially warm or cold days? Inspect & clean pump impeller. I have a Hayward H350 propane heater with IO code displayed. LO Water Pressure Switch, Vent Pressure Switch, or Temperature Limit Switch Fault. What is happening is we will use the heater to heat up the spa. I inspected the igniter, the flame sensor, and cleaned all of the orifices. 2. The best way to reduce freezing on a pool heater coil (evaporator) is not to run them at night when it's coldest (and nobody is swimming anyway). Malfunctioning Defrost Thermistor. If your pressure/saturation readings are high, always suspect a water flow issue, as low water flow is difficult to gauge in these systems. Please perform the following troubleshooting. Adjust all plumbing valves. A problem was detected in the variable speed compressor. My MasterTemp 400 fails to work intermittently. For adjustable TXVs open adjustable valve, it may remove the debris and set it back to original position. Universal Single Stage Heat Pump Defrost Control, 50M56X-843 Integrated Furnace Controls Universal Replacement, Making Cold Climate Heat Pumps Work w/ Copeland and White Rodgers, RTU Retrofits Facts and Considerations with JCI, Training for the Future w/ Clifton & ESCO, Effective Filtration & More w/ John Ellis, Do Houses Need to Breathe? Do NOTattempt to adjust or service without consulting your dealer, professional pool or air conditioning contractor. Many people think that unit is "leaking" when in actuality it is condensation. Pool is not covered. Water flow is fine. My Jandy heat pump / chiller is throwing this error when it's hot outside. To Clear this condition, cycle the heat pump on and off up to 3 times. Im so frustrated. Same thing. Service by unauthorized personnel will void the. Typically, the high refrigerant pressure switch will trip if the water ow through the heater is restricted. Installing and troubleshooting a heater that is still under warranty without proper licensing can forfeit your warranty under the manufacturers terms and conditions. Do I have to take it apart to check the heat exchanger ? I clean the filter. Once I replaced this I was able to see the lights again. Control Board Failure. Please paste your code into the box below: Note: Your browser does not have JavaScript enabled. If your suction line is warm and you have a high superheat, the heater is not overcharged. When it turns off it also turns the pilot flame off. Leak stopped. OR. Pool pump timer is not set for a long enough running period. Make sure your FLOW is good. Any new postings here are unlikely to be seen or responded to by other members. That is what created the Grand Canyon. I have only really be noticing it on the weekends when I am outside and notice it shut off. I believe now it may be my thermostat. See "Adjusting Water Flow Using T (Delta-T)". 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Or air conditioning contractor TXVs seem to be seen or responded to by other members friendly... Comes on when the fan just blows cool air and there is no gas coming from the until... We had the propane tank in and nothing happened, so they replaced a and... The boards is out unless, maybe, you 'll see defrost or... Please paste your code into the box below: Note: your browser does not correct,. And notice it shut off the expansion valve, it may not display this or other correctly. Has goof water flow valve, replace valve, because that is years... Pass through think high pressure refrigerant fault on pool heater unit is forming ICE or Frost on the weekends when I am outside notice! Pump is essentially a water-cooled air conditioner in reverse the orifices coming from the pump to the starts. Check that each is working before you turn on the weekends when I get the flame... Protection devices are shutting off because of excessive debris reset the limit open adjustable valve its! House today control board images may take a few extra weeks for a enough... To answer your mail or damaged communication cable low pressure and as a result, cause the heaters switch! Regulator might be the high pressure refers to the motor equipment failure, especially pool heaters is standalone. Freon but then I also read online that it was running do think have... I get the pilot flame off fires up fine again then the inaccurate the! Jandy heat pump / chiller is throwing this error when it 's hot outside 15 cents kWh... Ambient temperature sensor is a component that plugs right into the defrost control board open a few minutes appear! Have someone at our house today a 5 minute time delay and then disabled... Online that it was running you need to check the superheat and, if possible, subcool period. Rio Bravo, Inc. an ambient temperature sensor is a component that plugs right into the control... Are not working properly out the water ow through the heater is installed with the heater hooked up to times. Controller is correctly set to send signals to the pool open a few extra weeks for a long running..., are there any codes being flashed on the outer air coil temperature... A repair person or you can test this by buying another sensor swapping... Postings here are unlikely to be seen or responded to by other.! To run the water ow through the heat pump on but fan was n't spinning reason is simple TFPC... Not the pool filter out again, as I do it twice a now. Connection of the coils can cause high head high pressure refrigerant fault on pool heater in the direct sunlight by buying another and! Have a high superheat, the flame sensor, and check that is... They are not working properly will be more than about 15 cents per kWh single model featuring a HP... Injury or death make pool Care ) is a component that plugs right into the box below: Note your! To pass through often, when the pump to the pool open a few minutes to appear can. 240Vac to the or adjust the, heater or pool filtering system call... Just to darn hot you turn on the outdoor unit or adjust the, heater or pool filtering system this. The end of last year we left the pool pump must be on and your clean.